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Greenhill-Hooper, Eilean. (2004, May). Measuring learning outcomes in museums, archives, and libraries: The Learning Impact Research Project (LIRP). International Journal of Heritage Studies, 10, 151-174.
Of interest to cultural institutions, this paper has been developed by the Research Center for Museums and Galleries (RCMG) at the University of Leicester for the Museums, Archives, and Libraries Council to research how outcomes-driven climates impact cultural institutions. Greenhill-Hooper uses five generic learning outcomes for museums, archives, and libraries to articulate an in-depth analysis and description of results of learning.

Hernon, Peter and Robert E. Dugan (2002) Action Plan for Outcomes Assessment in Your Library. Chicago; American Library Association.
Of interest to academic librarians, this  practical, how-to manual with detailed case studies is designed to help plan an outcomes assessment strategy, identify user needs, collect and analyze data, present findings, and measure the value of the services.

W.K. Kellogg Foundation. (2004, January). Logic model development guide. Retrieved August 10, 2005, from
The W.K. Kellogg Foundation is a nonprofit and philanthropic organization whose mission is to apply and solve the problems of people. This 72-page tutorial contains detailed information about the use and components of logic models in program planning and evaluation. Exercises in this document help readers describe audiences, focus areas, results, actions, and success indicators. It is also useful to form questions for summative and formative evaluations.

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